Our third-party vendor uses a national criminal database ("NCD") to screen service professionals. We use a third-party vendor to conduct a criminal records search in the county in which the business owner or principal works. As always, we recommend that you conduct your own research on the businesses you hire, including making inquiries directly with the businesses regarding their employee background check policies. Unfortunately, we cannot perform a background check on every employee of a business-the background checks are performed only on the owner or principal. The owner or principal of each business in HomeAdvisor's network (with the exception of Corporate Accounts) must pass a background check. If I have to say one negative thing, I will just mention that the sawing does create a lot of dust, and they kept assuring me that they would come in and vacuu"Ĭriminal Background Check Who does HomeAdvisor background check? I only wish this company did more than floors because I would use them to do my entire apartment remodel. (It was not a lot of extra time for him, but it was also officially not his problem to solve, and yet he did it happily.) In the end, he went above and beyond and did a sort of custom fix so that I could have the metal transition that I wanted, even though it definitely was extra work for him and not part of the original quote. The lead crew guy was surprisingly patient as I explored various options, and he offered suggestions and seemed sincerely to want me to get the right thing that would make me happy - not just rush through and get it done. So I was scrambling to get something that would work, and get it in time. Plus, I had an issue about finding the right "transition" pieces to go from my existing kitchen flooring into my new flooring through the rest of the apartment, and the obvious options would not work for me. I did the floors throughout my entire apartment, and I tried to minimized the furniture in most rooms, but my bedroom had a lot in it that needed to be moved, and these guys were SO careful and replaced every single thing to exactly the same spot it was originally - made sure my rug was lined up precisely as I wanted it, etc. The guys were prompt, reliable, efficient, very careful and respectful, and I LOVE my floors! Good communication too Tosacano even assigns a project manager to coordinate the job and she called or texted every morning and every evening - checking in and making sure all was well. (Never complained a bit - not even an eye roll, despite all my special requests.)Īlso just did an A+ excellent job - very meticulous and cared about the details. Plus, they were very familiar with the requirements of Manhattan co-ops - Certificates of Insurance, providing written project scope to the management office, etc., and they did all that very quickly and easily and at no additional cost.)īut money aside, these were super nice guys - very accommodating and installed the floors while working around my furniture and even without disconnecting my cable/wi-fi, which I needed to have live and didn't want to deal with reconnecting. But Toscano is based in Manhattan so they treated my location as a non-issue. (Btw, if you live in Manhattan, as I do, most companies charge a LOT extra just to come into the city, and they complain about parking, and driving time etc etc. (Definitely worth getting in-person quotes, despite it being a hassle.) And while the conventional wisdom says that the cheapest company usually isn't the best, the opposite was true here. "Toscano gave me the lowest bid of the three companies I had come and give me a formal estimate.
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